Terms of Service

Effective Date: July 24, 2026

Welcome to The Turk Glow. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About The Turk Glow

The Turk Glow is an online retailer offering authentic Turkish skincare and beauty products to customers in Pakistan and other supported regions.

The Turk Glow is also a certified authorized distributor of Flawless Diary products in Pakistan and other supported regions. We are committed to providing genuine products sourced from trusted manufacturers and authorized supply channels.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or have the permission of a parent or legal guardian.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.

3. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

Product packaging may differ slightly from images displayed on the website.
Colors may appear differently depending on your device.
We reserve the right to update product information without prior notice.

All products are subject to availability.

4. Orders

By placing an order, you agree that:

All information provided is accurate.
Orders are subject to acceptance and verification.
We reserve the right to cancel or refuse any order for reasons including but not limited to pricing errors, suspected fraud, stock availability, or incorrect product information.

An order confirmation does not guarantee acceptance of your order.

5. Pricing

All prices displayed on our website are shown in the applicable local currency unless otherwise stated.

We reserve the right to:

Change prices at any time.
Correct pricing errors.
Cancel orders affected by pricing inaccuracies.

6. Payments

Payment methods available at checkout may vary depending on your location.

Orders will only be processed after successful payment confirmation where applicable.

7. Shipping and Delivery

Delivery times are estimates and may vary due to:

Courier delays
Weather conditions
Customs procedures
Public holidays
Other circumstances beyond our control

The Turk Glow is not responsible for delays caused by third-party shipping providers.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that:

Customers are responsible for returning approved items.
Approved returns are compensated through a store coupon code rather than cash refunds, as described in our Return & Refund Policy.

9. Order Cancellation

Order cancellations are subject to our Order Cancellation Policy.

Orders may only be cancelled within the specified cancellation period and before shipment.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Graphics
Images
Product descriptions
Website design
Text
Icons
Videos

is the property of The Turk Glow or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written permission.

11. Acceptable Use

You agree not to:

Use the website for unlawful activities.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the website.
Copy or scrape website content without permission.

12. Product Information Disclaimer

Our skincare and beauty products are intended for cosmetic and personal care purposes only.

Individual results may vary depending on skin type and personal use.

The information provided on this website is for general informational purposes only and should not be considered medical advice.

If you experience irritation or an allergic reaction, discontinue use immediately and consult a qualified healthcare professional.

13. Limitation of Liability

To the maximum extent permitted by law, The Turk Glow shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Delays beyond our reasonable control.
Damages arising from misuse of our products.

Our total liability shall not exceed the amount paid for the relevant order.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information in accordance with that policy.

15. Third-Party Links

Our website may contain links to third-party websites.

The Turk Glow is not responsible for the content, privacy practices, or services offered by external websites.

16. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan. Where applicable, local consumer protection laws of supported regions may also apply.